Technical Support Engineer
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The organization creates integrated technological solutions to decrease external vendor needs. Its systems aim to elevate care quality using scalable, cost-effective infrastructure while ensuring consistent performance and dependability.
Role Introduction
We are looking for a skilled Technical Support Engineer to join our client in Islamabad. This role primarily involves troubleshooting and resolving IT issues while collaborating with our headquarters team on various technical projects. providing technical assistance to small and medium-sized businesses. This role involves resolving IT issues, collaborating with headquarters, and managing server/networking projects.
Features
- Full Time
- Onsite
- US Shift (8PM - 4AM)
Requirements
- Provide timely remote support via calls/emails for IT issues (hardware, software, network/telephone, printers).
- Troubleshoot Windows Server environments, VMware/Hyper-V, and Office 365 migrations.
- Ensure compliance with IT security standards and best practices.
- Collaborate with US-based teams for client satisfaction and project execution.
- Participate in weekly technical meetings and on-call rotations for urgent issues.
- Participate in periodic on-call rotation for urgent support needs.
Specifications
- 2–3 years in IT support in US or UK based company.
- Proficiency in Windows Server, Office 365, Azure, and antivirus solutions.
- Certifications (MCSE, CCNA, CompTIA A+) will be preferred.
- Strong English communication and problem-solving skills.
Expertise
Skills: Azure, Hyper-V, Office 365, VMware, Windows Server
About TalentHue
TalentHue provides scalable, reliable Tech Recruitment, Corporate Recruitment and Consulting (Strategy, Operations, Performance) services. Our Recruitment and HR consultants will work alongside your team to meet the unique needs of your business.- Islamabad
Technical Support Engineer
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Salary Range
100K-150K
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