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Customer Support Executive (Dutch Speaking)

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Our client is a leading customer support outsourcing company with offices located in Lahore and Karachi. With a strong presence in the outsourcing industry, They have established themselves as a trusted partner for businesses seeking top-tier customer support solutions.

Role Introduction

We are looking for a customer-oriented, multi-tasking support representative. You will be responsible for answering inbound calls and supporting customers concerning our client’s services.

Requirements
  • Respond to customer queries in a timely and accurate way, via phone, email or chat.
  • Identify customer needs and help customers use specific features.
  • Analyze and report product malfunctions (by testing different scenarios).
  • Update our internal databases with information about technical issues and useful discussions with customers.
  • Follow up with customers to ensure their technical issues are resolved.
  • Assist in training junior Customer Support Representatives.
Nice To Have
  • Good written and verbal communication in Dutch Language.
  • 1-2 year experience as a Customer Support Specialist or similar.
  • Excellent problem-solving skills.
  • Multi-tasking abilities.
Expertise
Skills: Technical Knowledge, Verbal & Wriiten Ability of Dutch Language
About TalentHue
TalentHue provides scalable, reliable Tech Recruitment, Corporate Recruitment and Consulting (Strategy, Operations, Performance) services. Our Recruitment and HR consultants will work alongside your team to meet the unique needs of your business.

Customer Support Executive (Dutch Speaking)

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Salary Range

100K-150K


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Contact Us

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Recruitment Team

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What will be your next steps?

1

Quick non-technical conversation
It’s all about communication! We want to see how your social and decision-making skills can contribute to efficient team performance.

2

60 to 90 minutes technical interview

During the technical interview, we want to assess the candidate’s specific knowledge, skills, and abilities in relation to our client’s needs.

3

Client interview
The problem-solving challenge is all about using logic and creativity to make sense of a situation and develop an intelligent solution.

4

Offer
You did it! After managing to get through all of these rigorous stages, it’s finally time to recommend you directly to our clients
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